Support
CONNECT utilizes Cherwell to provide helpdesk support to customers. You can monitor the status of your support requests, which are entered as tickets. Your old tickets are also archived for your convenience.
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EMIS Support:
emis-cherwell@ohconnect.orgCherwell Helpdesk(216) 520-6900
(440) 324-3185 option 5 -
Fiscal Services Support:
fiscal-cherwell@ohconnect.orgCherwell Helpdesk(216) 520-6900
(440) 324-3185 option 1 -
Library Services Support:
library-cherwell@ohconnect.orgCherwell Helpdesk(216) 520-6900
(440) 324-3185 option 3 -
Student Services Support:
student-cherwell@ohconnect.orgCherwell Helpdesk(216) 520-6900
(440) 324-3185 option 5 -
Tech Services Support:
tech-cherwell@ohconnect.orgCherwell Helpdesk(216) 520-6900
(440) 324-3185 option 4 (Network) or option 6 (Systems)